6 July 2015
Op 6 Julie 2015 moes ek inderhaas teater toe kom vir ‘n regsydige Myringotomy. Baie dankie aan almal by Cure Day Clinic Midstream vir die wyse waarop julle my “ordeal” minder stresvol gemaak het deur so vriendelik en professioneel op te tree. Ek sal definitief Cure Day Clinic Midstream aanbeveel.
Baie dankie ook aan Dr Albertyn wat tydens sy verlof spesiaal ingekom het om die prosedure uit te voer. Dit word opreg waardeer!
Seen en groete,
30 June 2015
Thank you and all the staff members at the Cure clinic for their warmth and helpfulness. Much appreciated.
17 March 2015
Good Day to the Midstream Cure Day Clinic Team,
Being first time parents, the thought of sending our child for surgery was an extremely traumatic events in both my wife and my life.
However from the moment we had contact with your institution we were treated with care, empathy and professionalism. Each and every staff member conducted themselves in a polite and competent manner. Working ourselves in the healthcare industry we realise how rare this is.
Michelle and I wanted to thank you all for the manner you handled our Ava and the care, support and efficiency that was prevalent on the day. It really made a tough situation easier to handle.
We will both make sure that we recommend your day clinic to all our family, friends and patients going forward.
Many Thanks and Kind Regards
4 Feb 2015
Very professional and met all my expectations.
30 January 2015
I had surgery done at Cure Day Clinic Midstream on Tuesday 27 January.
I would like to compliment this lovely Clinic with awesome friendly staff, in particular Sister Msiza Precious who made my stay absolutely comfortable and enjoyable.
Many thanks once again.
11 April 2014
"The results are amazing"
I would like to thank Dr N Landman for her professionalism and the post op-care she provided after my surgery. It is now six weeks post-op and the results are amazing. I slept at the clinic for a night and the care I received was amazing. Thank you very much for the high level of professionalism.
24 March 2014
I would like to thank each and every staff member that kept me comfortable and assisted me in every way yesterday afternoon. I truly appreciate it, you guys! Friendly, helpful, put me at ease and everything was super clean - just a few things that I truly appreciate!
16 December 2013
To Whom it May Concern
Dr Nicolette is simply the best, she is patient and explains all the necessary details. After the surgery I slept over for two nights and she came over to ensure I was taken care of and recovering well. It's now 10 days post op and I feel and look fabulous. All thanks to her. The clinic staff took good care of me. Such care is rarely seen. My husband even asked if it's because they just liked me or are they always like that?
28 October 2013
To Whom it May Concern
On Saturday the 19th October 2013, I had an op at your Cure Midstream Day Clinic for my wisdom teeth to be removed. I just want to thank all involved for the unbelievably brilliant service I received. Everyone, from the very friendly nurse who administered the pre-med for me (sorry I don't have any names), to the very kind and helpful receptionist, and lastly the very informative and comforting Anaethetist - everyone really went out of their way to make me feel comfortable and calm, because I was extremely nervous when I arrived and I have never been a fan of hospitals. Coming from an industry where we are measured by our high service levels, it's easy to notice awesome service and I feel it should be congradulated.
So, please extend my thanks to all involved for making it an effortless experience. I have already emailed my Dentists seperately, thanking them as well.
10 October 2013
Best ever operation I ever under went. Dr Nicolette Landman is the best doctor, great care. The Anethetist, Dr A Kock, was excellent with regards to my request !!!! The ward sister, Yvonne, helped me with so much love and care, she even phoned me a few days later - exceptional service !!!!
Thank you to such a wonderful team !!!
4 October 2013
We had the opportunity to meet the Midstream Cure Day Clinic Team on the 21st September 2013, when my daughter had her wisdoms removed surgically by Dr. E. Muthray.
This was an experience that we as a family will not easily forget. My experience started with Dr Muthray and his rooms. This was an experience that certainly left us feeling like we were “valuable”. It seems that Dr Muthray certainly surrounds himself with exemplary people, not only in terms of competency but also with people skills and particularly Dr Muthray's “bedside” manner which is beyond the norm. Our interaction with the Anesthetist Dr Johns was also exceptional. Dr Johns, like Dr Muthray, took the time to explain all of the relevant information as well as what to expect when my daughter came out of theatre. Certainly our experience with some of the doctors at other facilities leaves much to be desired.
Carmel, Dr Muthray’s assistant guided me to communicate with Doret Putter at the Midstream Cure Clinic. Also a lady with exceptional people skills and has a wide conception of “going the extra mile”. Carmel certainly went the extra mile for us. My experience with Doret, from the start, was nothing but assiduous, efficient and tireless. I called to find out about the process that I should follow regarding admitting my daughter. In our discussions, Doret was very clear and precise with her instructions and I hadn’t even put the phone down, when I received the admissions form and the rest of the instructions as well as directions.
On the day of the surgery, I got lost navigating my way to Midstream and went into a panic. I called Doret, and she calmly directed me and assisted me to the clinic door. Her insurmountable patience and “unrattled” demeanor is priceless. When we got to the day clinic her exceptional people skills, empathy, warmth and general interaction with us, was certainly beyond the call of duty. She got all of the paper work out of the way in an efficient and seamless manner.
When my daughter got out of theatre, Sister Yvonne Malan went out of their way to make her comfortable and warm and to ensure that she had done everything in her power to take away any discomfort. My daughter was so cold when she got out of the theatre, and Sr Yvonne Malan went out of her way to warm her up and take away the shivering that my daughter was experiencing. Sr Yvonne ensured that there was an ice pack available for the swelling and watched over my daughter like an angel. Although it was not part of Doret’s duties to assist when a patient is out of theatre, Doret still went ahead and assisted in the recovery area while my daughter was recovering. She organized something for her to drink and ensured that she was generally comfortable.
Both, Doret and Sister Yvonne Malan were a pillar of strength from the time we walked in right until the time we left. Doret ensured that my daughter had a wheel chair to get to the car and she arranged for the security to take her to the car. The treatment we received at the Midstream Cure Day Clinic was not only refreshing but an absolute amazement. South Africans do not understand the concept of going the extra mile. The quality of the service we experienced is something that other medical facilities should learn from. You are a shining example of how South Africa should be.
Please accept a bouquet of “Thank you’s” from my family. Many, many thanks for this. We sincerely appreciate everything you did for us on that day. Most of all we appreciate your Humanity, warmth and empathy that you did not hesitate to share with us. Doret and Yvonne are gems and certainly are an asset to your clinic. Midstream Clinic, You are an amazing team. I will certainly come back to have any procedure done with you than with any other medical facility, irrespective of the fact that you are out of the way from where we live.
27 August 2013
I was a patient at Midstream about a week and a half ago and I must say it was the best treatment I have ever received from a hospital. From the reception staff Doret and Angelique down to the cleaners were outstanding. The reception staff accepted me with so much care and friendliness, which I have never received from any hospital in South Africa. The nursing staff were brilliant. I was sent to the rehab side for the night and it was like walking into a ten star hotel. I would recommend anybody to come to midstream. And me, myself would come back any time. It's a service in a million.
Thank you very much.
Mr. Ivaan Potgieter
20 August 2013
We would like to express our sincere appreciation for the continued support we received from you as donation to support the work that we do at the Centre. We are grateful for the assistance from individuals/groups/companies as it helps to deliver a worthwhile service to the children and families in our care. Thank you for being willing to get involved in the plight of the less fortunate. Please convey our special thanks to everyone.
Esther Jaca (Manager - Mohau Centre of hope for children)
16 August 2013
Thank you so much for the prize, Thalia absolutely loves it and named her master Sophia and goes everywhere with Sophia.
It is really appreciated and a nice touch for the clinic to do things like these for the kids. :)
6 August 2013
We would like to take this opportunity to thank all the doctors and the nurses who took part on Dental operation of our kids on the 5th of August 2013
We appreciate your Continuous support
Thoko Ntuli (ubuhle care & development)
28 June 2013
Ek wil net graag vir julle bedank vir die vriendelike en hulpvaardige diens wat ons Woensdag met Zander se besoek ontvang het.
Die kliniek is beeldskoon en julle het ons behoorlik tuis en op ons gemak laat voel.
Julle glimglagte het hierdie bekommerde mamma op haar gerus gestel.
Baie dankie ook aan die teater-personeel wat so mooi na Zander omgesien het.
Baie dankie vir julle vriendelikheid en mag julle pad met sukses besaai wees.
Izelle, Roberto en Zander Garcia
28 June 2013
Ek wil graag net vir almal by Cure Day Clinics baie dankie se vir die vriendelike en proffesionele wyse waarop julle vandag my tydens my operasie behandel het. Ek sal julle ten sterkste by almal aanbeveel.
Julle plek lyk pragtig en die versorging is onverbeterlik.
7 December 2012
I would like to say thank you for all of your kindness, friendliness and patience last Monday morning. My daughter, Shannon-Leigh Parks don't like going to hospitals but am glad that you made her time a painless experience. I would like to thank the staff for making Shannon-Leigh's short visit a relatively pleasant one. You must have a Blessed fesitive season.